Privacy Policy

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Privacy Policy for Mobile Engine Tuning

Effective Date: 05/03/2025 Last Updated: 21/05/2025

At Mobile Engine Tuning, we take privacy seriously and are committed to handling your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, and protect your information.

1. Information We Collect

We may collect and process the following personal data:

• Identifying details (e.g., name, email, phone number, address)
• Vehicle information (e.g., make, model, registration details)
• Website usage data (e.g., IP address, cookies, browsing behavior)

2. Compliance with the Australian Privacy Act

We ensure that all data collection, usage, and storage align with the requirements of the Australian Privacy Act 1988 and the APPs, including:

• Collecting only necessary personal information for business operations
• Providing transparency about how customer data is used
• Allowing individuals to access and correct their information
• Implementing security measures to safeguard personal data

3. How We Use Your Information

We may use your information for:

• Providing automotive services and customer support
• Processing payments and service bookings
• Sending updates, promotions, and service reminders (with your consent)
• Improving our website and customer experience

4. How We Share Your Information

Your personal information may be shared only when necessary with:

• Third-party service providers assisting in repairs, payments, or logistics
• Legal authorities when required under Australian law
• Marketing and analytics partners (only with explicit consent)

5. Security and Data Protection

We implement industry-standard security measures to protect your data, including encryption, secure storage, and access controls. If a data breach occurs, we will comply with the Notifiable Data Breach Scheme under the Australian Privacy Act.

6. Your Rights Under Australian Privacy Law

As per the Australian Privacy Act, you have the right to:

• Access, update, or request deletion of your personal information
• Opt out of direct marketing communications
• Lodge a complaint if you believe your privacy has been violated

7. Cookies & Tracking Technologies

We use cookies to enhance website functionality and improve user experience. You can manage cookie preferences through your browser settings.

8. Contact Us

If you have any concerns about privacy or your personal data, please contact us:

Mobile Engine Tuning

Email: support@mobiletuning.com.au

Phone: 0400 492 610